Order Tracking
Order details are protected and are not displayed from an order number alone.
Track from your dispatch email
After fulfillment, use the tracking link in the shipping-confirmation email. The link shows the latest carrier scan and estimated delivery information.
Track from your customer account
Open your secure customer account
Sign in using the email address connected to the order. Your order history and available order-status links are shown after Shopify verifies access.
Need help?
Email info@vlautomotive.com or call +1 (802) 209-6481 from the address used at checkout and include the order number. For security, we may request additional verification before discussing an order.
Tracking may take time to update after a label is created. Contact us if there has been no carrier movement for two business days or if the shipment is marked delivered but cannot be located.
Multi-category orders
An order containing wheels, tyres or other vehicle parts may be fulfilled in separate packages or by freight. Each package can have its own tracking event and delivery date; the order status is updated as fulfillment information is added in the Shopify admin.